DESCRIPTION:

The Barista creates a memorable customer experience by providing fast, friendly service and consistent, quality products. This role is responsible for performing all job duties in a manner consistent with current company processes and procedures and maintaining all food safety and sanitation standards.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Greet and connect with each customer

Welcome questions and seek opportunities to educate on our products

Suggestively sell gift cards, complementary/additional products, and merchandise

Solicit order, enter sale, and process payment in a timely and friendly fashion

Manage cash drawer, following established cash handling procedures

Serve all customer orders according to recipe and aesthetic guidelines

Deliver products within established speed of service guidelines and identify drink upon delivery

Operate and maintain cleanliness of all store equipment

Optimize workflow efficiency by restocking workstations, food, supplies, and merchandise

Maintain cleanliness of coworker and customer areas

Demonstrate genuine appreciation to each customer 

QUALIFICATIONS:

Passion for people

Ability to work cooperatively in a team environment

Commitment to master brand recipes and techniques

Dependability

Energetic, fast-paced, flexible work style

Ability to learn quickly, problem solve, and handle multiple duties

Disclaimer

The functions and skills described here are general in nature and represent the type of work performed, but they do not constitute an exhaustive list of the duties and responsibilities performed on the job